Customer Service

The fastest way to get help is by using the resources listed here.

Top Customer Service requests

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Find answers to your questions about using products in Technical Support.

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Browse customer service topics

Find your answer from the categories below.

Online store purchases: Online store purchases; Download help; Online store returns; Backup for purchased downloads; More ›
Serial numbers: Serial numbers; Finding serial numbers; Replacement serial numbers; Serial number not accepted; More ›
Software trials: Software trials; Early expiration; Download help; Download trials; Serial numbers; More ›
Upgrades: Upgrades; Upgrade policy; More ›
Licensing: Licensing; Studio installation; End user license agreement; Player distribution; More ›
Training, seminars, and education: Training, seminars, and education; Training overview; Education purchases; Training materials; More ›

Activation support: Product activation center
Breeze Live service plans: Breeze Live service plans; Technical support entitlements; Account suspension; Need more seats in meetings; More ›
Installing software: Installing software; Studio installation; Installation on multiple machines; Serial number not accepted; More ›
Pop-up messages: Pop-up messages; Download Flash Player; Security warning; Link to restricted rccess; More ›
Subscriptions: Subscriptions; Subscription Policy: ColdFusion and JRun; More ›
Policies: Policies; Return Policy; Upgrade Policy; Free Upgrade Policy; Transfer of License Policy; More ›
Replacement CD/manual: Replacement CD/manual; Replacement CD; Replacement manual; Printing documentation; More ›

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